Terms of service

Last Updated: November 11, 2026

Welcome to Lemlo. These Terms of Service govern your access to and use of our website, products, and services. By visiting our website or placing an order, you agree to comply with these terms. Please read them carefully before making a purchase.

1. General Conditions

Lemlo operates an online store offering furniture products, including Chairs, Sofas & Couches, Bed Frames, and other home furniture.

Throughout these terms, the words "we," "us," and "our" refer to Lemlo. The terms "you" and "your" refer to customers, visitors, and users of our website.

We reserve the right to update, modify, or discontinue any part of our website or services when necessary, subject to applicable laws.

2. Website Use

By using our website, you agree that:

  • You will provide accurate and complete information when placing an order.

  • You will not use our website for unlawful or unauthorized purposes.

  • You will not interfere with website operations or attempt to compromise its security.

  • You will not submit false, misleading, or fraudulent information.

  • You will respect our intellectual property rights and applicable laws.

We reserve the right to restrict access to our website or refuse service when necessary to protect our business, customers, and website security.

3. Products and Descriptions

We make reasonable efforts to ensure that product descriptions, images, specifications, and pricing information are accurate and up to date.

However, certain variations may occur due to:

  • Differences in screen settings and display resolution.

  • Lighting and photography conditions.

  • Manufacturing processes and material characteristics.

  • Product updates or specification changes.

Actual product colors, textures, dimensions, and appearance may vary slightly from the images displayed on our website.

We reserve the right to correct errors, update product information, or modify product availability without prior notice, subject to applicable laws.

4. Pricing and Payment

All product prices and applicable charges are displayed on our website and at checkout.

We reserve the right to change prices or promotional offers at any time. Any changes will not affect orders that have already been confirmed, except where required by law.

Payment must be successfully completed or authorized before an order can be processed.

Available payment methods will be displayed during checkout. Payment transactions are handled through applicable third-party payment providers.

5. Orders and Order Acceptance

When you place an order, you agree to provide accurate billing, shipping, and contact information.

After submitting an order, you may receive an order confirmation email. This email acknowledges that we have received your order but does not necessarily constitute final acceptance.

We reserve the right to review, limit, or refuse orders in certain circumstances, including suspected fraud, payment authorization issues, pricing or listing errors, or product availability problems.

If an order is canceled after payment has been received, any applicable refund will be issued to the original payment method.

6. Shipping and Delivery

We currently offer shipping within the United States.

Our standard shipping terms are:

  • Orders of $150 or more: Free standard shipping.

  • Orders under $150: A flat shipping fee of $7.95.

  • Order Processing Time: 1–3 business days after payment confirmation.

  • Estimated Shipping Time: 3–7 business days after shipment.

The estimated total delivery time is approximately 4–10 business days, excluding weekends and public holidays.

Delivery estimates are not guaranteed and may vary due to carrier operations, weather conditions, destination, or other circumstances beyond our control.

For additional information, please review our Shipping Policy.

7. Returns and Refunds

We accept eligible return requests within 30 days of delivery.

Returned products must generally be unused, unassembled, and in their original condition, with original packaging and accessories where applicable.

For returns due to personal preference or a change of mind, customers are responsible for return shipping costs.

If an item arrives damaged, defective, or incorrect due to our error, please contact us within 7 days of delivery with relevant details and supporting photos when available.

Approved refunds are generally processed within 5–10 business days after the returned item has been received and inspected.

For complete information, please refer to our Return & Refund Policy.

8. Order Cancellations and Changes

Customers may request order cancellations or modifications before an order has been processed or shipped.

Once an order has entered processing or has been shipped, cancellation or modification may no longer be possible.

If you need to make changes to your order, please contact us as soon as possible.

For additional details, please review our Order Cancellation Policy.

9. Intellectual Property

All content on this website, including text, images, graphics, logos, product descriptions, and website design, is owned by or licensed to Lemlo unless otherwise stated.

You may not reproduce, distribute, modify, publish, or commercially use website content without our prior written permission, except as permitted by applicable law.

10. Third-Party Services and Links

Our website may include links to third-party websites, payment providers, or external services.

These services are provided by independent third parties and may be subject to their own terms and privacy policies.

Lemlo is not responsible for the content, availability, or practices of external websites or services.

11. Limitation of Liability

To the extent permitted by applicable law, Lemlo shall not be liable for indirect, incidental, special, or consequential damages arising from your use of our website, products, or services.

We do not guarantee that our website will always be uninterrupted, error-free, or free from technical issues.

Nothing in these terms is intended to exclude or limit any rights or liabilities that cannot legally be excluded or limited under applicable law.

12. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Lemlo, its affiliates, service providers, and representatives from claims, damages, liabilities, and reasonable expenses arising from your violation of these terms or misuse of our website.

13. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the State of Mississippi, United States, without regard to its conflict of law principles.

Any disputes arising from the use of our website or services shall be handled in accordance with applicable laws.

14. Changes to These Terms

We reserve the right to update or revise these Terms of Service when necessary.

Any changes will become effective when posted on this page unless otherwise stated. The Last Updated date will be revised accordingly.

Your continued use of our website after changes are posted constitutes acceptance of the updated terms, to the extent permitted by applicable law.

15. Contact Information

If you have any questions about these Terms of Service, please contact us:

  • Brand: Lemlo

  • Email: info@lemlo.us

  • Phone: +1 (601) 668-6355

  • Address: 133 Beaver Bnd, Canton, MS 39046-9287, United States

  • Business Hours: Monday–Friday, 9:00 AM–5:00 PM (CT)

Thank you for choosing Lemlo. We appreciate your business and look forward to serving you!