Shipping policy

Last Updated: November 11, 2026

At Lemlo, we are committed to providing a reliable and convenient shipping experience. This Shipping Policy explains our order processing times, shipping fees, delivery estimates, and other important information for customers across the United States.

1. Shipping Coverage

We currently offer shipping within the United States, including eligible residential and business addresses.

Our furniture collection includes Chairs, Sofas & Couches, Bed Frames, and other home furniture products.

2. Shipping Fees

We offer the following standard shipping rates:

  • Orders of $150 or more: Free standard shipping.

  • Orders under $150: A flat shipping fee of $7.95.

Shipping costs are calculated based on the order value before any applicable taxes and are displayed at checkout.

3. Order Processing Time

All orders are processed within 1–3 business days after payment confirmation.

Our processing schedule is Monday through Friday, excluding U.S. public holidays.

Please note that order processing includes payment verification, product preparation, packaging, and shipment arrangements. Processing time is separate from shipping transit time.

4. Shipping Time

Once your order has been processed and shipped, the estimated delivery time is:

  • Standard Shipping: 3–7 business days.

Delivery times are estimates and may vary depending on the destination, carrier operations, weather conditions, and other circumstances beyond our control.

5. Estimated Total Delivery Time

The estimated time from order placement to delivery is approximately 4–10 business days, including order processing and shipping.

This estimate excludes weekends and public holidays and is not a guaranteed delivery timeframe.

6. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with tracking information when available.

You can use the tracking details to follow your shipment and check its delivery progress.

Please allow some time for tracking information to become active after the carrier receives your package.

7. Shipping Delays

Although we work to process and ship orders promptly, delays may occasionally occur due to:

  • Severe weather or natural events.

  • Carrier service disruptions.

  • Public holidays and peak shopping periods.

  • Incorrect or incomplete shipping addresses.

  • Other unexpected transportation or logistical issues.

We appreciate your patience if your delivery takes longer than expected.

8. Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information at checkout.

If you notice an error in your shipping address, please contact us as soon as possible. Address changes can only be accommodated before an order has been processed or shipped.

Lemlo cannot guarantee delivery or replacement at no additional cost for orders delayed or delivered incorrectly due to inaccurate information provided by the customer.

9. Contact Us

If you have questions about shipping, delivery estimates, or an existing order, please contact our customer service team:

  • Brand: Lemlo

  • Email: info@lemlo.us

  • Phone: +1 (601) 668-6355

  • Address: 133 Beaver Bnd, Canton, MS 39046-9287, United States

  • Business Hours: Monday–Friday, 9:00 AM–5:00 PM (CT)

Thank you for shopping with Lemlo. We appreciate your trust and look forward to serving you!