Privacy policy

Last Updated: November 11, 2026

At Lemlo, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website, place an order, or communicate with us.

By using our website, you acknowledge the practices described in this policy.

1. Information We Collect

When you visit or make a purchase from Lemlo, we may collect the following types of information:

Personal Information

  • Name

  • Billing and shipping addresses

  • Email address

  • Phone number

  • Order and purchase details

Payment Information

Payment information is processed securely through third-party payment providers. We do not directly store complete credit card numbers or sensitive payment credentials on our website.

Technical Information

  • IP address

  • Browser type and device information

  • Operating system

  • Website browsing activity

  • Pages viewed and interaction information

  • Cookies and similar tracking technologies

2. How We Use Your Information

We may use collected information for the following purposes:

  • To process and fulfill orders.

  • To arrange shipping and delivery.

  • To send order confirmations and shipping notifications.

  • To provide customer service and respond to inquiries.

  • To process payments, refunds, and returns.

  • To improve website functionality and shopping experiences.

  • To detect and prevent fraud, unauthorized transactions, and security issues.

  • To send promotional communications where permitted by law and according to your preferences.

  • To comply with applicable legal and regulatory requirements.

3. How We Share Your Information

We may share personal information with trusted third parties when necessary to operate our business and provide services, including:

  • Payment Providers: To securely process transactions and payments.

  • Shipping Companies: To deliver orders and provide tracking information.

  • Website and Hosting Providers: To maintain and operate our online store.

  • Analytics Services: To understand website performance and visitor behavior.

  • Marketing Partners: To support advertising and promotional activities where applicable.

  • Legal Authorities: When required by law or necessary to protect our legal rights.

We do not sell your personal information for monetary consideration.

Third-party service providers are expected to handle information in accordance with their applicable privacy and security obligations.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve browsing experiences and support essential store functions.

These technologies may help us:

  • Remember shopping cart contents and preferences.

  • Maintain website functionality.

  • Understand visitor behavior and website traffic.

  • Improve website performance.

  • Support relevant advertising and marketing activities where applicable.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website features.

For more information, please review our Cookie Policy.

5. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

Although we work to protect your information, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

6. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, including order processing, customer service, accounting, legal compliance, and dispute resolution.

When information is no longer required, we take reasonable steps to delete or securely dispose of it, subject to applicable legal requirements.

7. Your Privacy Rights

Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information, including:

  • The right to request access to personal information we hold about you.

  • The right to request correction of inaccurate information.

  • The right to request deletion of certain personal information.

  • The right to opt out of certain targeted advertising or data-sharing activities where applicable.

  • The right to withdraw consent where processing is based on consent.

  • The right to opt out of promotional emails.

To exercise an applicable privacy right, please contact us using the details provided below. We may need to verify your identity before processing your request.

8. Third-Party Websites

Our website may contain links to third-party websites or services. These websites operate independently and have their own privacy policies and practices.

Lemlo is not responsible for the privacy practices, content, or security of external websites. We encourage you to review their privacy policies before providing personal information.

9. Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information directly from children under 13.

If we become aware that personal information has been collected from a child under 13 without appropriate authorization, we will take reasonable steps to delete that information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website operations, technology, or applicable laws.

Any updates will be posted on this page with a revised Last Updated date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions about this Privacy Policy or wish to make a request concerning your personal information, please contact us:

  • Brand: Lemlo

  • Email: info@lemlo.us

  • Phone: +1 (601) 668-6355

  • Address: 133 Beaver Bnd, Canton, MS 39046-9287, United States

  • Business Hours: Monday–Friday, 9:00 AM–5:00 PM (CT)

Thank you for trusting Lemlo. We value your privacy and are committed to handling your personal information responsibly.